|Monica Lakhanpaul||(Chief Investigator)|
|Sarah Neill||(Principal Investigator - Northampton)|
|Natasha Bayes||(Research Assistant (Northampton))|
|Laura Mullins||(Parent Panel Lead)|
|Tracy Turner||(Parent Panel Lead)|
A collaborative co-design mixed methods approach was used for this project to ensure that the resulting tool is accepted by, and works for, both parents and health care professionals. During the project 95 participants took part in the study; 44 parents with children under 5 years and 51 HCPs, representing a range of social groups and professional practice backgrounds predominantly within the East Midlands. During the project study, parents and HCPs took part in online content review, as well as workshops and online surveys. The purpose of the online review process was to review the written and audio-visual content developed for the six symptoms ready to be embedded into the safety netting resource. In cases where consensus had not been achieved (e.g. a mixture of comments agreeing or disagreeing with the content), questions were asked during workshops and surveys with parents and HCPs in order to reach consensus on what content to keep, remove or amend.
Extensive lists of ideas were generated by the focus groups/interviews. Dehydration was added as a sixth symptom, as it overlaps with other symptoms. Following this, workshops and online surveys enabled parents and HCPs to review the lists and prioritise the most essential elements to be included in the information resource. The result was a list of the essential things to include. Clinical experts reviewed this list to ensure that the information on childhood illness included was relevant, accurate and in line with national guidelines. Finally, parents reviewed and approved the final list. The result of the content development, review and consensus enabled the development of the final scripted content to be embedded into the safety netting resource for the six symptoms of acute childhood illness.
The process of content development, review and consensus enabled the development of the final scripted content to be embedded into the safety netting resource for the six symptoms of acute childhood illness. As identified during the previous phase of the research (ASK SID) parents and HCPs want information on symptoms to include three main areas:
These three areas were included in the scripted content for the six symptoms.
In addition to the development of the content for the six symptoms to be embedded into the safety netting resource, a ‘content map’ was also developed in order to illustrate how the content of each symptom would flow through the overall safety netting resource.
Acknowledgements and thanks
The ASK SNIFF team would like to thank the following healthcare professionals for their contribution to the review process of the ASK PETra project: